What's New in Oxygen Feedback Enterprise 2.0
Dec 16, 2021
Related version: 2.1
Version 2.0 of Oxygen Feedback Enterprise offers a lot of exciting new enhancements for the modern comment management platform that provides a simple and efficient way for your community to interact and offer feedback.
There are changes in:
Organization Support
This version introduces the concept of an organization in the
Oxygen Feedback workflow. All users and site configurations belong to an organization. The
benefits include:
- Each organization's data is isolated from other organizations.
- Each organization can manage levels of access by specifying a user role for each invited member.
- Each organization can use their own Privacy Policy and/or Terms and Conditions.
Organization User and Site Configuration Management
Each organization's creator/owner can choose who to invite to join the
organization and they can specify and manage the user roles for all its members. All of
this can be done in the new organization Members page available from the
administration interface.
Organization Login Flow
At login, all users are logged in to the proper organization. Admins and
moderators specify the organization when logging in to the administration interface, while
commenters who log in from the commenting component are automatically logged in to the
organization that controls the output.
Use Custom Privacy Policy or Terms and Conditions
An organization owner or admin can specify URLs for a custom Privacy
Policy and/or Terms and Conditions that each member must agree
to when signing up. This can be done in the new Organization Profile page
available from the administration interface.
Organization Statistics
The owner of the organization and all of its admins have access to a new
Usage Statistics page that provides data in regard to the number of
page views and comments added for all of the site configurations attached to the
organization.
Commenting Component Improvements
Site Branding
The name of the site and its logo are now displayed in the header area of the
Feedback commenting component in the output.
Block-level Comments Also Displayed at the Bottom of the Page
The content of block-level comments is now also displayed in the global
comments area at the bottom of the page. This is helpful for seeing all comments for a
particular page aggregated in one location.
Direct Links to Block-level Comments
When a user clicks on a link to a block-level comment, the associated element
is automatically scrolled into view and the comment is expanded.
Easy Access to the Privacy Policy / Terms and Conditions
If an organization has specified URLs for their own Privacy
Policy or Terms and Conditions, commenters will have access to
links to those documents in the footer of the Feedback commenting component in the
output.
Administration Interface Improvements
Redesigned Admin Dashboard
The Dashboard page in the administration interface was
redesigned with the intent of creating more efficient access to various parts of the
interface and aggregate all the helpful data and UI controls in one location. For example,
the side panel was improved and now has links to all the new organization management pages
(Sites, Usage Statistics, Members,
Organization Profile). Also, the Get Started pane was
introduced to offer easy access to the most popular tasks for first time
users.
Admin Page URLs Updated
The URLs of the pages within the administration interface now include the name
of the organization.
Workflow Improvements
Streamlined Workflow Processes
Various processes within the workflow of the application were streamlined to
increase productivity. For example, after completing the registration process and
confirming their email address, new users are redirected back to the page where the
registration process was initiated. Also, when a user's role is changed, there is no
longer a need for an email confirmation.
Customization
Use Mobile-friendly Logo
It is now possible to have two different logos for your Oxygen
Feedback interface. This is helpful if the desktop version of your logo is too
large for mobile devices. For more information, see How to Use a Different Logo for Mobile Devices.
Configure Custom OAuth Identity Provider
It is now possible to configure the login authentication using a custom
OAuth Identity Provider by inserting your custom information as values
for the associated properties in the
config/feedback-oauth.properties
file. For details, see How to Set up OAuth Authentication - Custom OAuth Identity
Provider.Component Updates
Spring Boot 2.5.6
Updated the spring-boot library to version
2.5.6.
Tomcat Embed Websocket 9.0.54
Updated the tomcat-embed-websocket library to version
9.0.54.
Apache Log4j 2.16
Updated the Apache Log4j library to version 2.16.
Logback Core 1.2.6
Updated the logback-core library to version
1.2.6.
Jsoup 1.14.2
Updated the jsoup library to version 1.14.2.