Contact Us

We welcome any questions or suggestions about our products and services. Email us anytime! We love hearing from you!

Technical Support

For information about how to solve technical issues, go here.

Sales Support

For information about how to solve sales-related issues, go here.

Report a Vulnerability

If you suspect you've discovered a security vulnerability, please navigate to our Report a Vulnerability' page.

Mail us

Syncro Soft SRL, Remus 5A, Craiova 200082, Romania

E-mail us

Product information/Technical assistance:
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About Purchasing

All OxygenXML online orders are processed by our e-commerce partner and global reseller Verifone (formerly called 2Checkout, Avangate). Working with a well-known payment processor handling sales for thousands of software companies world-wide has many benefits for you:

Secure, safe online shopping experience through truly reputable processors
Global, multilingual sales assistance
Visit Verifone's Website to learn more or call 1.800.VERIFONE (837.4366).

Call us

USA and International: +1-650-352-1250

Please be advised of the following schedule for our sales and technical support services during the upcoming winter holiday season:

Friday, December 19th, 2025: Requests will be honored until 2:00 PM GMT (9:00 AM EST).
Wednesday, December 24th, 2025: Requests will be honored until 2:00 PM GMT (9:00 AM EST).
Thursday, December 25th, 2025: Office closed.
Friday, December 26th, 2025: Office closed.
Wednesday, December 31st, 2025: Requests will be honored until 2:00 PM GMT (9:00 AM EST)
Thursday, January 1st, 2026: Office closed.
Friday, January 2nd, 2026: Office closed.
Tuesday, January 6th, 2026: Office closed.
Wednesday, January 7th, 2026: Office closed.

Please address all subsequent requests by email at .

We are available for sales and level-1 technical phone support from Monday to Friday: