Case study: Electronic PublishingElectronic Publishing is leading the way in electronic document technology,
creating innovative and affordable web and desktop based products and services. Our primary
focus is to provide our clients with rich customized publishing and searching solutions that
streamline their content publication and workflow processes using our one document/one click
publishing model. Description of the challengeOur clients typically work within strict publication timelines, and require a rigid
standardization yet flexible workflow with regards to the drafting and publication of
their content. Creating correctly structured documents with appropriate semantic markup
allows our clients to achieve their standardization objectives, while freeing them from
the mundane formatting tasks inherent in typical publishing programs. In addition, the
structuring of the documents enables our custom search solutions to provide tailored
search results specific to our client's needs, and to greatly enhance not only the end
user's efficiency and experience, but also the integrity of the published content. How this affected your company? Moving to a customized publishing and search solution has greatly affected the work
we do, and how we do it. Streamlining our drafting and publishing workflows with a
customized oXygen solution has allowed us to create consistent error-free documents, and
to seek out new business with clients who wish to do the same. Our clients couldn't be
happier. What made you choose <oXygen/>? We've been using oXygen as our in house XML editor for years, and have found the
layout, configurability, and ability to integrate into Eclipse IDE to be integral for our
day to day workflow. When we began to investigate creating our own custom authoring
solution, oXygen's extensibility and open API were both big winners for us. oXygen's
competitive price point, and superb support staff made it a no brainer to us. How do you describe the selection process? Our previous experience with oXygen as an XML editor, oXygen's extensibility, open
API, and wonderful support staff far surpassed any competitors that were on the market at
the time. It was a natural selection for us. How do you describe the interaction with <oXygen/> support staff?oXygen's support is nothing short of excellent. Despite being half way around the
world, their turnaround on email inquiries is consistently within 24 hours. They have been
accommodating with our feature requests, API suggestions, and have proved their dedication
to creating a world class product. How good was <oXygen/> in solving your problem?oXygen's open API, and forward thinking approach to application development has
allowed us to build upon their existing product line to provide extremely customized
content creation and publication tools for our clients. The final solution has exceeded
our clients expectations and drastically increased their efficiency. Describe the benefits after using <oXygen/> in your companyThe production time from the creation of content, to the finished product being
published to multiple target formats is now quicker than ever. Our clients are now able to
concentrate more on content, and less on style. Standardized document structures, styles,
and the one document/one click publishing model has resulted in a more uniform, efficient,
and professional product for both our clients, and the end users. | 
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