Dashboard Page
When you log in to the administration interface, you are directed to the Dashboard page (if it is your first time logging in, a dialog box is displayed with information about your subscription). This page is especially helpful for those who integrate the Feedback commenting component in multiple websites. It aggregates basic information about all of your existing site configurations.
The Dashboard contains the following panes (depending on your user role):
- Get Started
- The Get Started pane includes buttons that trigger actions for
the most popular tasks, particularly for users who are getting started. Once a task is
complete, it is marked as done (with blue outlines). The actions available are:
- Setup organization profile - This action opens the Organization Profile page where you can manage information about your organization.
- Invite members - This action opens the Members page where you can view all the members attached to the organization, invite new members, and associate user roles.
- Create first site - This action initiates the process of creating a new site configuration.
- Sites
-
The Sites pane displays all the existing site configurations along with information such as the number of pending, open, or resolved comments, the Owner of the site configuration, and the number of members. The site configurations with pending comments are listed first, and then the rest are sorted alphabetically. For users with a role of organization Owner, Admin, or Moderator, it displays all the activity for all the site configurations attached to the organization. For users with a role of organization Member, it displays activity for site configurations that the user is assigned as site Owner, Admin, or Moderator.
The following components are available in this pane to help you filter the information or navigate to a certain page:- If you click the Sites title in the top-left corner of the pane or if you click the Manage sites link in the top-right corner of the pane, you will be directed to the Sites page where all your site configurations are displayed in a tile format.
- If you click the name of a site, it will open the Site Dashboard for that particular site configuration.
- You can click the Add site link in the top-right corner or the pane to create a new site configuration.
- If you click on the name of the site configuration, it will open the Comments page where comments can be moderated and managed for the particular configuration.
- The number of Pending (not shown if
the Comments Moderation option is set to
None), Open,
Reopened, and Resolved comments
are displayed for each site configuration. You can click the icon or number to
open the Comments
page with the comments automatically filtered based on the status you
click.Note: The number of Open, Reopened, and Resolved comments do not include replies (only first-level comments).
- The number of community members is displayed in a blue box on the far right for each site configuration. Clicking the blue box will open the Community page where you can see all the members of the site management team and any other user who has posted a comment for the particular site configuration.
- By default, five site configurations are shown, but you can click the Show more link at the bottom of the pane to show the rest of the sites.
- Sites that do not have any page views detected in the output
have a warning icon (
) displayed under the
site avatar/name. No page views usually means that the site/version has not been
installed so these warnings are meant to offer troubleshooting hints.
- Activity Stream
-
The Activity Stream displays all the activity for site configurations, including information about the person who made the change and details about each activity. For users with a role of organization Owner, Admin, or Moderator, it displays all the activity for all the site configurations attached to the organization. For users with a role of organization Member, it displays activity for site configurations that the user is assigned as site Owner, Admin, or Moderator.
Each activity box includes the name and avatar of the commenter, a link to the actual topic in the published output where the comment resides, the version of the site configuration (clicking the version opens the Comments page with the comments automatically filtered based on the version), and the avatar for the site configuration.
- My Subscription
- This pane is available for users with a role of organization Owner or Billing Manager. It displays information about your current subscription, including the expiration date and the percentage of used and estimated Page Views for the current period. You can click the Manage subscription link to open the Subscription Plans page where you can see more details and make changes to your subscription.
- Page Views
- This pane displays the number of page views for all the organization's site configurations that you are assigned as the organization Owner or Admin. You can click the Usage statistics link in the top-right corner to open the Usage Statistics page where they can see the number of Page Views and comments added for all of your site configurations.
- Comments
- This pane displays the number of comments added in all the organization's site configurations that you are assigned as the organization Owner or Admin. You can click the Usage statistics link in the top-right corner to open the Usage Statistics page where they can see the number of page views and comments added for all of your site configurations.