Oxygen XML Forum

We have a large organization and we've done significant work on our custom framework. When our writers encounter a problem, we want then to come to our internal support group instead of wasting your time in support. There are two menu item on the Oxygen help menu, report a problem and Support Center, that make it too tempting for our writers to go to you before they come to us. Is there a simple way to remove these menus or customize them to user our own internal resources? This would be a win for both of our organizations.

Hi Steve,

There is a Java system property named com.oxygenxml.report.problems.url which can be set from a plugin to redirect reports to your own web site:

https://www.oxygenxml.com/doc/versions/ ... rties.html

As for the "Support center" menu action, an Oxygen plugin has API to add a menu bar customizer:

https://www.oxygenxml.com/InstData/Edit ... ustomizer-

and maybe remove content from the main menu.
We also have a specific filter plugin for removing actions and menu items from Oxygen based on a specific ID they have:
https://github.com/oxygenxml/oxygen-com ... ter-plugin


Regards,
Radu