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Error during connection to Oxygen XML editor

Posted: Thu Jan 25, 2024 10:45 am
by MustafaSchmeler
I'm experiencing difficulty connecting Oxygen XML editor to our Sharepoint Online repository. The authentication process appears to be successful, as I receive confirmation in the browser stating "Authentication complete. You may now close this window." However, when I attempt to access Oxygen XML editor, I encounter an error stating "Item not found." I have reviewed the logs on the Azure side and can confirm that the user authentication was successful.

Here are some additional details:

Data source: Sharepoint Online
Site: https://xxxxxx.sharepoint.com/sites/TechDoc-SRC/
The account used for testing has been excluded from all 2FA (two-factor authentication) and conditional access rules.
Despite these measures, I am still unable to establish a connection. Could you provide any insights or suggestions to help resolve this issue?

Re: Error during connection to Oxygen XML editor

Posted: Thu Jan 25, 2024 12:21 pm
by adrian_sorop
Hi,
At first, I would enable logging in Oxygen and search in the looging files for any clues: https://www.oxygenxml.com/doc/versions/ ... -form.html
Let me know if you find out anything.
Regards,
Adrian S.

Note: If you want, we can continue the conversation in private at support@oxygenxml.com